Virtual Appointments

Our lives have changed significantly over the past few weeks and now more than ever, we want to find new and innovative ways to connect with you safely. This service will be offered at present and during life after lockdown.

At Lumbers we pride ourselves on exceptional customer service and experiences. We believe that through our Virtual Appointments we will be able to offer that same personable experience that you know and love. We tailor this service to you by working with your preferred platform, whether that’s Microsoft Teams, Zoom, WhatsApp Video or anything else you find easier. Through this new service our specialist will be able to show products to you, explain features of diamonds and details of watches - if you ask nicely, our Managing Director Dominic might even model some of our lovely timepieces!

The service can extend to advice on repairs, discussions on bespoke products and of course allows for negotiations on pricing where appropriate. Whatever you are looking for, be it advice, to view products or plan a surprise gift, we can cover it all on the Virtual Appointment.


Sounding great up to now? So how do you book an appointment?
Follow our easy step by step guide, it couldn’t be simpler!

Simply Email Us

Email Dominic personally at

Tell Us Some Details

Dom will reply with some quick questions about the products you'd like to see

We Will Match You...

With your perfect member of the Lumbers team and set the perfect date

Everything Is Booked!

So sit back and relax with a cup of tea or some bubbles (who's judging?)

The beauty of this service is that it’s convenient, safe and it doesn’t hurt being able to wear your slippers! A combination of the personal service and expertise you have in store, with the convenience and relaxed atmosphere of being at home shopping online.

We look forward to seeing you in our store soon
(through our screens will have to do for now)