0116 255 1233

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breitling for bentley logo
gucci logo
chopard genev logo
Hublot brand logo
Tissot Brand logo
breitling.png logo
breguet logo
tag heuer logo
Mattioli
Mont Blanc logo
Lalique
Omega
Seven Friday
Wolf
Aspinal of London
Brown & Newirth
Deakin & Francis
Georg Jensen
Kiki Mcdonough
Gian Franco Bigli
Longines
Rachel Galley

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FAQs

I don’t know my finger size, how can I get my finger measured?
The most accurate measurement is to call into the shop and allow us to measure your finger. However if a ring is being purchased as a surprise, we can estimate a size from another ring, or an accurate measurement of the diameter of another ring that fits.

Can you order the right size ring in for me?
Many of our rings can be sized here in our own workshop on the premises, as this is usually quickest. However some rings, such as full eternity rings, must be ordered in the correct size.

How do I know if an item is out of stock?
All items shown will be in stock, unless “Item out of stock” appears. All rings are available subject to the correct size being in stock.

Who are Lumbers Jewellers?
Lumbers was established in 1881, and has been part of Leicester ever since. We have one store, situated on High Street in Leicester.

Which Brands do you sell?
Our Brands include Breguet, Breitling, Omega, Chopard, Tag Heuer, Gucci, Mont Blanc, Parmigiani, Seven Friday, Georg Jensen, Meistersinger and Aspinal of London.

Do you buy watches and jewellery?
Occasionally we buy items, but we can often make an offer for a part exchange or sell an item on commission. Please do bring any items in for us to have a look at for you.

How can I contact you?
You can call us on 0116 2551233 Monday to Saturday 9.30 to 5.30. Or email on office@lumbers.co.uk. Our email is managed daily and we will endeavour to get back to you within 24 hours.

What is your postal address?
Lumbers Jewellers
62 - 66 High Street
Leicester
LE1 5YP


PAYMENTS

What payment methods does Lumbers accept?
Lumbers accepts major credit and debit cards including Visa, MasterCard, Maestro and Delta through our payment provider, Global Irish. In addition we offer our customer’s an Interest Free Finance option on all products over £500

Do you take payment over the phone?
We are able to take up to 20% deposit over the phone in order to reserve an item. Full payment will be required upon collection. Alternatively, you can also purchase your item fully via our website.

Is it safe to use my credit card online?
Here at Lumbers, your personal online security is important to us.
We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system.

Do you offer a Interest Free Credit?
We offer up to 3 years Interest Free Credit to UK based clients. This is available on items from £500 to £20,000. Please click here, or speak to one of sales team.

ORDERING

Do I need to set up an account with Lumbers to place an order?
An account is created for you at the checkout stage to allow us to process your order and delivery information. Your details are not passed to third parties and we do not save any payment details that are used to purchase products on our site.

I am unable to log into my account, what should I do?
If for some reason you are unable to log into your account, please contact us directly on 0116 2551233 or email on office@lumbers.co.uk